RTI Online Portal

New Delhi Municipal Council

RTI Online Portal

New Delhi Municipal Council
Welcome To NDMC RTI Portal

Frequenty Asked Questions (Citizens).

Ans. An applicant who desires to obtain information under the RTI Act, 2005 can make a request through this RTI Online Portal to New Delhi Municipal Council.
Ans. The text of the application may be written in the prescribed column of the RTI request form. At present, the text of the application is confined up to 3000 characters only. In case, the text of an application contains more than 3000 characters, it can be uploaded as a PDF attachment in the "Supporting Document" column of the form.
Ans. After filling the first page of the RTI request form, a non-BPL applicant has to click on "Make Payment" button for payment of the prescribed RTI fee. The applicant can pay the prescribed RTI fee through the following modes:
  • (a) Internet banking.
  • (b) Credit/Debit card of Master/Visa.
It may be noted that no RTI fee is required to be paid by a citizen who is below poverty line, as per RTI Rules, 2012. However, the BPL applicant must attach a copy of the certificate issued by the appropriate government in this regard, along with the application.
Ans. On submission of an application, a unique registration number will be issued, which may be referred by the applicant for any future reference. It may be noted that the application filed through this RTI Online Portal will reach electronically to the "Nodal Officer" of the New Delhi Municipal Council and "Not" to the PIO of the New Delhi Municipal Council. The Nodal Officer will transmit the RTI application electronically to the concerned PIO.
Ans. In case the RTI application is not meant for the Public authority which has been selected by the applicant, the "Nodal Officer" of the said public authority would transfer the application electronically to the "Nodal Officer" of the concerned Central Public authority, if aligned to this portal and physically to that Central Public authority which is not aligned to this portal, under section 6(3) of the RTI Act. It may be noted that RTI applications filed through this portal for the state public authorities, including NCT of Delhi, would be returned, without any refund of fee.
Ans. In case additional fee representing the cost is required for providing information, the PIO will intimate the same, which can be viewed by the applicant through "RTI Status" option in the RTI Online Portal and an e-mail alert or SMS or both will also be sent to the applicant for the same. Addition payment can be paid offline only in the form of any one of the following:-
1. Cash
2. IPO (Indian Postal Order) in favour of "Account Officer, NDMC" or "Secretary, NDMC"
3. Demand Draft or Bankers Cheque in favour of "Secretary, NDMC".
Ans. For making an appeal to the first Appellate Authority, the applicant has to go on "Submit First Appeal" in the RTI Online Portal. Apply for first appeal option will be there. To click on this will make enable to applicant fill form and apply for first appeal.
Ans. As per RTI Act, no fee has to be paid for first appeal.
Ans. Though optional, the mobile number can be provided by the applicant/ appellant in order to receive SMS alerts.
Ans. You should ignore the certificate error and proceed forward. Kindly select, Mozilla Firefox – I understand the risk add exception. Google Chrome – Proceed Anyway. Internet Explorer - Continue to this website
Ans. No. You can directly file your RTI on "Submit Request" tab.
Ans. Use the "Forget Password" utility to regenerate new password.
Ans. No. This Portal is exclusively meant for New Delhi Municipal Council only.
Ans. An Activation Key will be sent on your email ID provided during registration. This Activation Key can be used to activate the account on first login. Provision for re-generation of Activation key is also available after first login or before activation of the user account. The new activation key will be sent on your registered email-id.
Ans. Kindly wait for the 48 working hours as registration number will be generated after reconciliation. Please do not make additional attempt to make payment again. If it is not generated within 48 hours kindly send an e-mail at rtionline[at]ndmc[dot]gov[dot]in with your transaction details
Ans. This may happen when your RTI application has not been replied to by PIO and 30 days period has not lapsed. In such a case, you may file first appeal only after completion of stipulated time period of 30 days.
Ans. Please do not get confused. Password encryption is a security measure. Whenever you enter your password it gets encrypted instantaneously. While registering your account kindly provide same password in two fields i.e. password & confirm password fields respectively.
Ans. No, Online first appeal can only be filed against previously filed online RTI application.
Ans. If you have opted to file RTI or First Appeal directly i.e without logging into your user account, then in such cases you will not be able to see the filed RTI or Appeal in your registered account's history. However you can always check its status in "View Status" with the provided Reg. Nos.
Ans. Status/Reply of the RTI Application or First appeal filed online can be viewed by the applicant by clicking on "View Status".
Ans. Registration Number are generated after reconciliation of bank scrolls for cases whose numbers are not generated instattly after the payment. This procedure may take 48 working hours. If someones still does not receive the Registration Number, They may contact their respective bank for refund of amount.
Ans. When a Public Authority request for supporting document, an alert is sent to the applicant to his/her Mobile or Email Id. In such situation, the applicant is requested to visit the RTI Online Website and enter the details in 'View Status'. Once the detail is entered, the current status of the RTI application is shown along with the details of the supporting documents required from the applicant. The supporting documents may be submitted to the public authority in offline mode only.